We want our customers to be happy with all purchased merchandise! If you are not completely satisfied, please return your purchase to us for a refund or exchange within 30 days of the date of purchase. Apparel must still be in new condition with tags attached. Cap & Gowns are non-refundable.
Step 1 - Send an email to firstname.lastname@example.org. Include order number, last name and item you want to exchange or refund.
Step 2 - Customer Service will respond to your email quickly. If the return is due to our error, we will send you a call tag for free return shipping. If return is your choice, you will be responsible for shipping costs.
Step 3 - Please make sure you include all the necessary info in your return mail package.
Texas Aggieland Bookstore
327 University Dr.
College Station, TX 77840
Step 4 - Once we receive the items being returned, we will refund your purchase or make the necessary changes and mail out your new items.
*You are also welcome to return any online items inside the store.
Out of Stock and Back Orders
Unforeseen demand occasionally results in items that are out of stock. Some quantities are limited. We will inform you of any such event and you can then let us know how you would like us to proceed. Your credit card is not charged until we pack your order.
If you select the "gift option", we will not include the receipt. If you would like a receipt sent to you, please make a note in the comments section.